Please read these Terms & Conditions carefully before using dewa22 services. By creating an account and using our platform, you agree to be bound by these terms.
Last Updated: January 15, 2026
For the purposes of these Terms & Conditions, the following definitions apply:
By registering an account on dewa22, accessing the Platform, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must not create an account or use our Services.
These Terms & Conditions constitute a legally binding agreement between you and dewa22. Your continued use of the Platform following any changes to these terms constitutes your acceptance of such changes. We recommend reviewing this page periodically to stay informed of any updates.
In addition to these Terms & Conditions, your use of dewa22 is also governed by our Privacy Policy and Responsible Gaming Policy, which are incorporated by reference and form part of this agreement.
To register an account and use dewa22 Services, you must meet all of the following eligibility criteria:
You must be at least 21 years of age. dewa22 strictly prohibits underage gambling. We reserve the right to request proof of age at any time, and accounts found to belong to users under 21 will be immediately suspended and all funds forfeited.
You must be a resident of Indonesia and physically located within Indonesian territory when accessing the Platform and placing bets. Use of VPN or proxy services to circumvent geographic restrictions is strictly prohibited and may result in account termination.
You must have the legal capacity to enter into binding contracts under Indonesian law. You must not be legally prohibited from gambling or using online gaming services in your jurisdiction.
You may hold only one account with dewa22. Creating multiple accounts (duplicate accounts) is strictly prohibited. If we detect multiple accounts registered under the same identity, we reserve the right to close all associated accounts and forfeit any balances or winnings.
Online gambling may be subject to legal restrictions in your jurisdiction. It is your sole responsibility to ensure that your use of dewa22 complies with all applicable local laws and regulations. dewa22 does not provide legal advice regarding the legality of online gambling in your area.
To create an account on dewa22, you must provide accurate, complete, and current information including your full legal name as it appears on your Indonesian identity card (KTP), date of birth, email address, phone number, and residential address. Providing false or misleading information is grounds for immediate account termination.
dewa22 operates a strict Know Your Customer (KYC) policy. You must verify your identity by submitting a clear copy of your KTP or passport within 72 hours of registration or before your first withdrawal, whichever comes first. Failure to complete verification may result in restrictions on withdrawals and account functionality.
You are solely responsible for maintaining the confidentiality of your account credentials (username and password). You must not share your login details with any third party. Any activity conducted through your account is your responsibility, regardless of whether such activity was authorized by you. You must notify dewa22 immediately if you suspect unauthorized access to your account.
You agree to promptly update your account information if any details change (address, phone number, email, banking information). dewa22 is not responsible for failed communications or transactions resulting from outdated contact information.
dewa22 accepts deposits via Indonesian bank transfer (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Danamon) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). All payment methods must be registered in your own name. Third-party payments are strictly prohibited.
The minimum deposit amount is Rp 50,000. Maximum deposit and withdrawal limits vary by payment method and VIP tier. Standard withdrawal limits are detailed in your account dashboard. VIP members enjoy higher limits as specified in the VIP program terms.
Deposits are processed instantly upon confirmation from your financial institution. If your deposit does not appear in your account within 15 minutes, contact customer support immediately with your transaction reference number.
Withdrawal requests are processed during business hours (Monday-Friday, 09:00-17:00 WIB). Most withdrawals to Indonesian bank accounts complete within 15-30 minutes. E-wallet withdrawals typically process within 5-15 minutes. First-time withdrawals may take up to 24 hours pending identity verification.
You must wager your deposit amount at least once (1x rollover) before withdrawing. Withdrawals must be made to the same payment method used for deposit, unless otherwise approved by dewa22. You may be required to provide additional documentation before large withdrawals are approved.
dewa22 complies with international anti-money laundering (AML) regulations. We reserve the right to request source of funds documentation for large transactions. Accounts suspected of money laundering activities will be immediately suspended and reported to relevant authorities.
All financial transactions on dewa22 are protected by 256-bit SSL encryption and processed through secure, PCI-DSS compliant payment gateways. We never store your full banking credentials on our servers.
All bonuses, promotions, cashback, and free spins offered by dewa22 are subject to specific terms and conditions which are detailed on the promotions page and must be read before claiming. By accepting any bonus, you agree to abide by its specific terms including wagering requirements, time limits, game restrictions, and maximum bet limits.
Unless otherwise stated, bonuses carry a wagering requirement (typically 30x to 40x the bonus amount) which must be met before any winnings can be withdrawn. For example, a Rp 100,000 bonus with 30x wagering requires Rp 3,000,000 in total bets. Wagering requirements apply to the bonus amount only, not the deposit.
Not all games contribute equally toward wagering requirements. Slots typically contribute 100%, while table games may contribute 10-20%, and certain games may be excluded entirely. Specific contribution percentages are listed in each promotion's terms.
dewa22 prohibits bonus abuse including but not limited to: creating multiple accounts to claim bonuses multiple times, wagering patterns designed to exploit bonus terms (low-risk betting, opposite bets, hedging), using automated systems or bots, and any other behavior we determine to be abusive. Bonus abuse may result in forfeiture of bonus funds, winnings, and account termination.
Bonuses and associated wagering requirements must typically be completed within 30 days of claiming unless otherwise specified. Uncompleted bonuses and any associated winnings will expire after this period.
All Users must play fairly and in good faith. dewa22 employs sophisticated fraud detection systems to monitor betting patterns and gameplay. Any attempt to manipulate games, exploit software vulnerabilities, or gain unfair advantages is strictly prohibited.
All sports bets are subject to the rules published by the relevant sporting authority and the specific rules displayed on dewa22 at the time of bet placement. In case of disputes, dewa22's settlement decisions are final. Bets on events that are abandoned, postponed, or canceled may be voided unless otherwise specified in sport-specific rules.
All casino games use certified random number generators (RNGs) tested by independent auditing firms. Game outcomes are determined randomly and cannot be predicted or manipulated. Return to Player (RTP) percentages are displayed for each game and represent theoretical long-term payout rates, not guaranteed results for any individual session.
Live casino games are streamed from licensed studios with professional dealers. Standard casino rules apply. Video feeds may be subject to delays due to internet connectivity. In case of technical disconnections, bets in progress will be settled according to the actual game outcome.
If you disconnect during an active bet or game round, the round will continue to completion and be settled according to the actual outcome. You can view bet results in your account history after reconnecting.
The following activities are strictly prohibited on dewa22 and may result in immediate account suspension, funds forfeiture, and legal action:
dewa22 reserves the right to investigate any suspicious activity, freeze accounts pending investigation, and cooperate with law enforcement authorities when illegal activity is suspected.
While dewa22 strives to maintain 24/7 platform availability, we do not guarantee uninterrupted access. The Platform may be unavailable due to maintenance, technical issues, or circumstances beyond our control. dewa22 is not liable for any losses resulting from platform downtime or service interruptions.
In the event of obvious technical errors, game malfunctions, or incorrect odds display, dewa22 reserves the right to void affected bets and refund stakes. We are not liable for losses resulting from technical errors on our Platform or third-party game providers.
Many games on dewa22 are provided by third-party software developers. While we select reputable providers, dewa22 is not responsible for the content, functionality, or performance of third-party games beyond our reasonable control.
To the maximum extent permitted by law, dewa22's total liability to you for any claims arising from your use of the Platform shall not exceed the amount of funds in your account at the time of the incident giving rise to the claim.
The Platform and Services are provided "as is" without warranties of any kind, either express or implied. dewa22 does not warrant that the Platform will be error-free, secure, or that defects will be corrected.
You may close your account at any time by contacting customer support. Upon voluntary closure, you may withdraw any remaining account balance subject to standard withdrawal procedures and verification. Closed accounts cannot be reopened within 30 days.
As part of our commitment to responsible gaming, you may request self-exclusion for a period of your choosing (minimum 24 hours, up to permanent exclusion). During self-exclusion, your account will be locked and you will not be able to deposit, wager, or withdraw funds. See our Responsible Gaming page for details.
dewa22 reserves the right to suspend or terminate your account immediately without prior notice if:
If your account is terminated for breach of terms, dewa22 may forfeit your account balance, cancel pending bets, and withhold any winnings obtained through prohibited activities. If termination is not due to breach, you may withdraw your remaining balance after verification.
Accounts with balances under Rp 100,000 that remain inactive for 12 months may be charged a monthly maintenance fee of Rp 25,000 until the balance is depleted or the account is reactivated.
If you have a complaint regarding any aspect of dewa22 Services, please contact our customer support team via email at [email protected] or through live chat. Provide detailed information including your username, transaction reference numbers, and description of the issue. We aim to resolve all complaints within 7 business days.
dewa22 will make reasonable efforts to resolve disputes amicably through our internal complaints procedure. Our decisions are based on our terms, sporting rules, game provider rules, and industry best practices.
All decisions made by dewa22 management regarding bet settlements, bonus disputes, rule interpretations, and account issues are final and binding. Our licensing jurisdiction provides additional oversight and dispute resolution mechanisms.
These Terms & Conditions shall be governed by and construed in accordance with the laws of our licensing jurisdiction. By using dewa22, you consent to the exclusive jurisdiction of the courts in that jurisdiction for resolution of any disputes.
dewa22 reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice. Changes become effective immediately upon posting to the Platform. The "Last Updated" date at the top of this page indicates when the most recent revisions were made.
It is your responsibility to review these Terms & Conditions periodically. Your continued use of the Platform following any changes constitutes acceptance of those changes. If you do not agree with modified terms, you must stop using the Platform and may close your account.
Significant changes affecting your rights or obligations will be communicated via email to your registered email address and/or prominently displayed on the Platform.
For questions, concerns, or support regarding these Terms & Conditions or any aspect of dewa22 Services, please contact us:
Email: [email protected]
Live Chat: Available 24/7 via the chat widget on our website
WhatsApp: +62 812-3456-7890
Response Time: We aim to respond to all inquiries within 2-5 minutes during peak hours and within 24 hours via email
Our customer support team speaks native Bahasa Indonesia and English and is trained to assist with all account, payment, technical, and gaming-related issues.
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