Your privacy is important to us. This policy explains how dewa22 collects, uses, protects, and shares your personal information.
Last Updated: January 15, 2026
Welcome to the dewa22 Privacy Policy. This document outlines how we collect, use, store, and protect your personal information when you use our online gaming platform. At dewa22, we are committed to safeguarding the privacy and security of our users' personal data in compliance with international data protection standards.
This Privacy Policy applies to all Indonesian residents who register accounts, access our website at https://dewa22.cam, or use any of our gaming services including sports betting, live casino, and slot games. By creating an account and using dewa22 services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
We recognize that privacy is a fundamental right, particularly in the context of online gaming where financial transactions and sensitive personal data are involved. dewa22 employs industry-leading security measures including 256-bit SSL encryption, secure payment gateways, and strict internal data access controls to protect your information from unauthorized access, alteration, disclosure, or destruction.
If you have questions or concerns about how we handle your personal data, or if you wish to exercise any of your privacy rights, please contact our Data Protection Officer at the contact details provided at the end of this policy.
dewa22 collects various types of personal information to provide, maintain, and improve our services. The information we collect falls into several categories:
When you create an account on dewa22, we collect:
To comply with anti-money laundering regulations and verify user eligibility, we collect:
For deposits, withdrawals, and gaming activity, we collect:
Important: dewa22 never stores complete credit/debit card numbers, CVV codes, or online banking passwords. Payment processing is handled by secure, PCI-DSS compliant third-party payment processors.
To improve user experience and detect fraudulent activity, we collect:
When you access dewa22, we automatically collect:
We retain records of your communications with dewa22 customer support including:
dewa22 uses the personal information we collect for specific, legitimate purposes necessary to provide and improve our gaming services. We do not sell your personal data to third parties for marketing purposes.
You may opt out of marketing communications at any time by clicking "unsubscribe" in emails or contacting customer support. Account-related and security notifications cannot be disabled as they are essential service communications.
dewa22 only uses your personal information for the purposes explicitly stated in this policy or with your specific consent. You have the right to access, correct, or delete your data at any time by contacting our support team.
dewa22 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data in limited circumstances necessary to operate our platform and comply with legal obligations:
We share necessary transaction data with secure payment processors to facilitate deposits and withdrawals to Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Danamon) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). These processors are bound by strict data protection and PCI-DSS compliance standards.
Gaming software providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, Habanero) receive limited user data necessary to deliver game content, track bet outcomes, and provide game history. These providers are contractually obligated to protect user privacy.
We use third-party KYC verification services to authenticate your identity documents and prevent fraud. These services access only the documents you submit (KTP, passport, proof of address) and are subject to confidentiality agreements.
We may disclose your information if required by law, court order, or government request from Indonesian or international authorities. This includes cooperation with law enforcement investigations, anti-money laundering inquiries, and regulatory audits by our licensing jurisdiction.
In the event dewa22 is acquired, merged, or undergoes business restructuring, your personal information may be transferred to the acquiring entity. You will be notified of any such transfer and given options regarding your data.
We engage trusted third-party service providers for:
All service providers sign data processing agreements requiring them to maintain confidentiality and use data only for specified purposes.
dewa22 never sells your email address, phone number, or personal details to external marketing companies or data brokers. Any promotional communications you receive come directly from dewa22 and can be unsubscribed at any time.
Protecting your personal and financial data is a top priority at dewa22. We employ multiple layers of security controls to prevent unauthorized access, data breaches, and cyber attacks:
While we implement robust security measures, no online platform can guarantee absolute security. You also play a role in protecting your account by using strong passwords, enabling 2FA, not sharing login credentials, and accessing dewa22 only through our official website (https://dewa22.cam).
In the unlikely event of a data breach that compromises your personal information, dewa22 will notify affected users within 72 hours via email and prominently display a notice on our platform, in accordance with international data protection standards.
All data transmitted to and from dewa22 is encrypted using bank-level SSL technology, protecting your information from interception.
Our payment processing systems meet Payment Card Industry Data Security Standards, ensuring your financial data is handled securely.
Strict identity verification procedures prevent fraud, underage gambling, and unauthorized account access.
Your information is stored in geographically redundant, ISO-certified data centers with 24/7 monitoring and physical security.
dewa22 uses cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze platform usage. A cookie is a small text file stored on your device that helps us recognize you when you return to our site.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic platform functionality (login, account access, session management). Cannot be disabled. | Session or up to 30 days |
| Security Cookies | Detect fraud, protect against unauthorized access, verify geolocation (Indonesia residency requirement). | Session or up to 90 days |
| Performance Cookies | Analyze how users interact with the platform, track page load times, identify technical issues. | Up to 2 years |
| Functional Cookies | Remember your preferences (language, favorite games, display settings) for improved personalization. | Up to 1 year |
| Marketing Cookies | Track promotional campaign effectiveness, personalize bonus offers (only if you opt in to marketing). | Up to 1 year |
You can control cookie settings through your web browser. Most browsers allow you to:
Disabling essential and security cookies will prevent you from logging into your dewa22 account and accessing our services. Performance and marketing cookies can be disabled without affecting core functionality, though your experience may be less personalized.
Some cookies on dewa22 are set by third-party services we integrate with, including game providers, payment processors, and analytics tools. These third parties have their own privacy policies governing how they use cookies.
Under international data protection standards, you have specific rights regarding your personal information. dewa22 respects these rights and provides mechanisms for you to exercise them:
You have the right to request a copy of all personal data dewa22 holds about you. This includes account details, transaction history, betting records, communication logs, and KYC documents. Submit an access request to our Data Protection Officer, and we will provide your data within 30 days in a commonly used electronic format.
If any of your personal information is inaccurate or incomplete, you have the right to request corrections. You can update most information directly through your account settings (email, phone number, address). For changes requiring verification (legal name, date of birth), contact customer support with supporting documentation.
You may request deletion of your personal data under certain circumstances, including when:
Note: dewa22 may be required to retain certain information for legal compliance (anti-money laundering records, transaction history for tax purposes, dispute resolution records) even after account closure. These retention periods are detailed in Section 8.
You have the right to receive your personal data in a structured, commonly used, machine-readable format (JSON or CSV) and to transmit that data to another service provider. This right applies to data you have provided to dewa22 and that we process based on your consent or contractual necessity.
You may object to processing of your personal data for direct marketing purposes at any time by clicking "unsubscribe" in promotional emails or contacting support. You may also object to data processing based on legitimate interests, though dewa22 may continue processing if we can demonstrate compelling legitimate grounds that override your interests.
You can request that we limit how we use your personal data in specific situations, such as when:
To exercise any of these privacy rights, contact dewa22's Data Protection Officer:
We will respond to all rights requests within 30 days. For complex requests or high volumes, we may extend this period by an additional 60 days with explanation.
dewa22 retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods vary by data type:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | 7 years after account closure | Anti-money laundering (AML) compliance, dispute resolution |
| KYC documents (KTP, passport) | 7 years after account closure | Regulatory requirements, fraud prevention |
| Transaction history (deposits/withdrawals) | 7 years from transaction date | Financial regulations, tax compliance, auditing |
| Betting history and game outcomes | 5 years from bet settlement | Dispute resolution, game fairness verification |
| Customer support communications | 3 years from last contact | Service improvement, complaint handling |
| Marketing consent records | Until consent withdrawn + 30 days | Compliance with marketing regulations |
| Session logs and IP addresses | 90 days from session end | Security monitoring, fraud detection |
When you close your dewa22 account (voluntarily or due to self-exclusion), we will:
If you do not log into your dewa22 account for 12 consecutive months, your account will be marked as inactive. Accounts with balances below Rp 100,000 may incur a monthly maintenance fee of Rp 25,000 after 12 months of inactivity. Accounts inactive for 24 months may be closed, with any remaining balance forfeited unless you contact us to reactivate your account.
dewa22 integrates with various third-party services to provide comprehensive gaming experiences. While we carefully vet our partners, we are not responsible for the privacy practices of these external services.
Games on dewa22 are provided by licensed third-party software developers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, Habanero). When you play a game, limited data (user ID, bet amount, game outcome) is shared with the provider to deliver game content. Each provider has its own privacy policy governing how they handle this data.
Deposits and withdrawals are processed through secure payment gateways that handle transactions with Indonesian banks (BCA, BRI, BNI, Mandiri) and e-wallets (OVO, DANA, GoPay). These processors collect payment information directly from you during checkout and are subject to PCI-DSS and local financial regulations, not this Privacy Policy.
Our platform may contain links to external websites for responsible gaming resources, payment provider login pages, or informational content. dewa22 is not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing personal information.
If dewa22 integrates social media sharing buttons or plugins, these services may collect information about your visit to our platform even if you do not interact with them. Refer to each social media platform's privacy policy for details on their data collection practices.
dewa22 strictly prohibits underage gambling. Our services are intended exclusively for Indonesian residents aged 21 years or older. We do not knowingly collect personal information from individuals under 21.
If we become aware that an individual under 21 has registered an account, we will:
If you believe a minor has accessed dewa22 or provided personal information to us, please contact our compliance team immediately at [email protected].
dewa22 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes that materially affect your rights or how we handle your personal data, we will notify you through:
For minor or non-material changes (formatting updates, clarifications, contact information changes), we will update the "Last Updated" date at the top of this policy without additional notification. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your continued use of dewa22 services after any Privacy Policy changes constitutes your acceptance of the revised policy. If you do not agree with the changes, you may close your account by contacting customer support.
If you have questions, concerns, or requests regarding this Privacy Policy or how dewa22 handles your personal information, please contact our Data Protection Officer:
Privacy Inquiries Email: [email protected]
General Support Email: [email protected]
Live Chat: Available 24/7 via the website (select "Data Protection" as inquiry type)
WhatsApp Support: +62 812-3456-7890
Response Time: We aim to respond to all privacy-related inquiries within 48 hours (business days). Complex requests may take up to 30 days.
When contacting us about privacy matters, please include:
Our Data Protection Officer is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. All privacy complaints and data rights requests are handled with the highest priority and confidentiality.
Our Data Protection Officer and support team are here to help with any privacy concerns